At first you can use our IP Finder to get the IP address of our products and connect to them and you can download it. If it doesn't work, you have to refer the following.
Please restore your camera to factory default settings first, and then use IP Finder to find its IP address.
Real-Time Streaming Protocol is mandated to manage the streaming session. This is called the Internet Remote Control. It allows the client to know about available streams at a location, get stream parameters...etc. It also allows to PLAY, PAUSE, STOP, just what you generally expect from a remote control.
There is a button in a hole on the case of the camera (varies from model to model) that is used to reset the system or restore the factory default settings. If you forget the password of the camera, please restore default setting.
ICR is short of IR-Cut filter Removable. Day light is with visible lights and IR lights. Human eyes cannot see IR lights, but COMS can, so the color of image from COMS is red. In order to let image match to what people see, camera needs IR cut filter for day light. At night, camera needs IR light to enhance the image. If IR-cut filter is between lens and sensor, the IR light will be blocked. Therefore, IR-cut filter should be on at daytime and off at night. An ICR is a mechanical shutter design. It is placed between the lens and the image sensor and is controlled by a motor or electromagnet. When ICR is switched on, it will block infrared light and allow only visible light to pass through. When the ICR is switched off, Infrared light will be allowed and images will turn into black-and-white mode (by software), which is more sensitive to infrared light.
Automatic White Balance, is used in digital camera to automatically compensate the type of light (daylight, fluorescent, incandescent, etc.,) or lighting conditions in the scene. To make it normal for the human eye.
RS-485 is an electrical specification of a two-wire, half-duplex, multipoint serial connection. It supports high data transmission speeds and uses a different balanced line over twisted pair. It also spans large distances
VBR and CBR can usually be found under IPCAM's camera settings. VBR stands for 'Variable Bit Rate'. When the camera is set to 'VBR' mode, the bandwidth used by IPCAM is determined by the image quality setting. CBR stands for 'Constant Bit Rate'. When the camera is set to CBR mode, the users can defined what is the maximum bandwidth that the camera can use. For example, user can define the bit rate to '4Mbps'. It means the camera can not use more than 4Mbps bandwidth. The image quality may drop to preserve the maximum bandwidth used.
Please install the Quick Time first, and then users can choose the internet browser as they want.
Input voltage range:5 V~80V
Input current range: 2 mA ~ 35mA
Input reverse voltage: 6V Max.
Output load voltage:350V Max.
Output load current:120mA Max.